About National Disaster Response
National Disaster Response (NDR) helps homeowners and property managers across Utah County and Salt Lake County respond to water damage, fire & smoke cleanup, mold issues, storm damage, and reconstruction. Our job is to bring calm structure to a stressful situation—clear communication, clean documentation, and a plan you can understand.
Documentation-first
We take photos, notes, and site observations early so the scope is clear and the next steps stay organized.
Mitigation + rebuild
From stopping spread and drying to repairs and reconstruction, we coordinate the work so you’re not juggling multiple vendors.
Clear updates
You’ll know what we’re doing, what we found, and what comes next—without confusing jargon.
Local service area
Utah County + Salt Lake County, including Orem, Provo, Lehi, American Fork, Draper, Sandy, and nearby areas.
Our mission
National Disaster Response (NDR) exists to help people recover from property damage with less friction. We bring calm structure to stressful situations—clear communication, clean documentation, and a plan you can understand. Our work is built around stabilizing the site first, then moving forward in the right order so repairs aren’t rushed or started too early.
What we do
We provide full-service disaster recovery for residential and commercial properties across Utah County and Salt Lake County. Services include:
- Water extraction, drying, and moisture monitoring
- Fire & smoke cleanup, soot removal, and odor control
- Mold remediation with containment and material-appropriate methods
- Storm damage board-up and tarping coordination
- Hoarder house cleanouts with discretion and careful handling
- Reconstruction and rebuild coordination once conditions are ready
Every loss is different. We’ll explain options clearly and help you choose the next step based on what’s most time-sensitive.
What it’s like to work with NDR
From the first call to the final walkthrough, our process is designed to keep the job organized, documented, and easy to follow.
Triage & safety check
We confirm what happened, what’s currently active (leak, exposure, odor), and what needs immediate attention.
Documentation first
We record conditions with photos and notes so the scope is clear and decisions are based on real site information.
Stabilize conditions
Extraction, drying, containment, cleaning, deodorizing, or temporary protection—matched to the situation and materials.
Plan the path forward
We outline sequencing and next steps so repairs start at the right time and the work stays coordinated.
Repair & reconstruction (if needed)
Once conditions are ready, we coordinate rebuild work and confirm key checkpoints through completion.
The standards we work by
You don’t need a dramatic pitch—just a team that shows up prepared, communicates clearly, and does the work the right way.
Calm communication
Clear updates, no jargon, and straightforward next steps.
Respectful job sites
Clean work areas, organized equipment placement, and controlled workflow.
Material-appropriate methods
We match cleaning/remediation methods to the surface and situation—thorough without unnecessary demolition.
Documentation that supports decisions
Photos, notes, and site observations that keep the plan grounded and aligned.
Full-service coordination
We connect mitigation to rebuild so timelines, responsibilities, and expectations stay clear.
Serving Utah County and Salt Lake County
We support homeowners, landlords, property managers, and commercial stakeholders throughout the Wasatch Front. If you’re not sure whether you’re in range, contact us—we’ll confirm quickly and point you in the right direction.
Who we help
- Homeowners and families
- Property managers and landlords
- Real estate professionals and investors
- Commercial property stakeholders
- Tenants coordinating with ownership/management
Common service areas
- Orem
- Provo
- Lehi
- American Fork
- Pleasant Grove
- Vineyard
- Saratoga Springs
- Draper
- South Jordan
- West Jordan
- Salt Lake City
- Nearby Areas
For storm damage and time-sensitive losses, call first so we can help you stabilize and document conditions.
Insurance involved? Call us first.
If insurance is involved, call us first so we can document and help you navigate the claim. We focus on clear notes and photos so the situation is recorded accurately from day one—then we help you understand what should happen next.
About NDR FAQs
Quick answers to common questions—if you don’t see yours, reach out.
Yes. We can manage mitigation work and coordinate reconstruction once conditions are ready.
As soon as you can—especially for water intrusion or storm exposure—so we can help stabilize conditions early.
Yes. We regularly work with homeowners, landlords, and property managers across Utah County and Salt Lake County.
Yes. Photos help us triage quickly and prepare for the right next step.
Utah County and Salt Lake County, including Orem, Provo, Lehi, American Fork, Draper, Sandy, and nearby areas.
Need help right now?
Call 24/7 at 385-336-4605. For non-urgent requests, use our contact form and tell us what happened—we’ll follow up as soon as possible.