Fire & Smoke Damage Restoration
When fire, smoke, or soot impacts your home, you need a calm plan and fast action. NDR responds 24/7 to secure the property, remove smoke/soot residue, neutralize odor, and document the loss for insurance—then coordinate repairs when needed.
- Available 24/7/365
- 1-Hour Emergency Response Time
- We Work With Every Insurance Carrier
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Standing by24/7 to answer your call.
1-Hour Response Time
24/7/365 Availability
We Handle All Insurances
Certified Mitigation Experts
FIRE & SMOKE STANDARDS
Safe Cleanup. Fresh Air. Clear Updates.
Fire damage isn’t just what you can see. Smoke, soot, and odor spread fast—so we restore with containment, careful cleaning, and clear documentation (especially when insurance is involved).
Containment + Soot Control
We isolate affected areas and use controlled airflow to help limit soot and odor from spreading to clean spaces.
Drying + Condition Verification
If water was used to extinguish the fire, we monitor moisture and document drying progress to support safe next steps.
Soot Cleanup + Odor Plan
A step-by-step remediation plan for surfaces, contents, and air—so cleanup is thorough and the “smoke smell” doesn’t linger.
Contents Care + Clean Finish
Respectful handling of floors, walls, and belongings—with clean jobsite practices and a careful final wipe-down.
IICRC Certified
We follow recognized restoration standards for safer work practices, cleaner jobsites, and consistent documentation—especially for insurance-related projects.
- For Any Emergency Call National Disaster Response, LLC • Free inspection • 24/7 dispatch • 1-hour response.
Fire & Smoke Damage Restoration Services
Fast, organized fire damage restoration—from smoke & soot cleanup to odor removal and rebuild coordination. We document the work clearly so you’re not left guessing (especially when insurance is involved).
Emergency Water Extraction
If water was used to put the fire out, we remove standing water fast and help prevent secondary damage to floors, drywall, and contents.
Smoke, Soot + Odor Removal
We clean soot residue, control airborne particles, and treat smoke odor at the source—so the home is safer, cleaner, and more comfortable again.
Repair & Rebuild Coordination
When materials need replacement, we coordinate repairs—drywall, trim, flooring, paint, and more—so you’re not stuck between cleanup and reconstruction.
Common Fire and Smoke Damage Restoration Scenarios We Handle
Whether it’s a small kitchen flare-up or heavy smoke throughout the property, the priorities are the same: make the space safe, document conditions, and restore surfaces and air quality the right way. NDR responds 24/7 across Utah County and Salt Lake County—call us first so we can document and help you navigate the claim.
- Kitchen Fires & Grease Smoke
- Soot, Smoke & Odor Cleanup
- Electrical & HVAC Fires
Smoke and soot often spread beyond what you can see—through vents, gaps, and porous materials. Our fire and smoke damage restoration process uses HEPA air filtration, controlled cleaning methods, and deodorization to address hidden residue and odor—then confirm conditions are ready before repairs begin.
Fire & Smoke Damage Restoration: Safety First.
Do This
- Call 911 and evacuate—make sure everyone is out and accounted for.
- Only re-enter if cleared by the fire department or property authority.
- If it’s safe, shut off utilities (gas/electric) to reduce secondary hazards.
- Turn off HVAC to keep soot and smoke from spreading through vents and ductwork.
- Close doors to isolate damage and limit soot drift into clean areas.
- Take quick photos/video first of soot, smoke staining, and contents—call us first so we can document and help you navigate the claim.
- Protect yourself if you must enter—wear an N95/respirator, gloves, and long sleeves; keep kids and pets away.
- Call NDR for fire and smoke damage restoration in Utah County and Salt Lake County to stabilize the situation and plan cleanup and repairs.
Don't Do This
- Don’t go back inside until it’s officially cleared—hidden hot spots and structural issues can remain.
- Don’t flip breakers or run appliances in smoke/soot or water-affected areas—shock risk is real.
- Don’t dry-wipe or scrub soot—it can smear and grind residue deeper into surfaces.
- Don’t run fans or HVAC to “air it out” without filtration—this can push soot into clean rooms and ducts.
- Don’t run fans or HVAC to “air it out” without filtration—this can push soot into clean rooms and ducts.
- Don’t toss damaged items or start demolition before documentation—details matter for planning and the claim process.
- Don’t rely on heavy fragrances or DIY ozone devices—they can irritate lungs and damage materials.
- For Any Emergency Call National Disaster Response, LLC • Free inspection • 24/7 dispatch • 1-hour response.
Fire & Smoke Damage Restoration Process: Swift, Thorough, Documented
From 24/7 dispatch to soot cleanup, smoke odor removal, and rebuild coordination—here’s how National Disaster Response restores properties across Utah County and Salt Lake County with clear steps and calm communication.
Advanced Fire & Smoke Damage Restoration Methods
We use professional equipment and controlled techniques to remove soot, improve air quality, and document conditions so cleanup and repairs can move forward with clarity across Utah County and Salt Lake County.
Smoke & Soot Assessment
We inspect affected rooms, airflow paths, and surface types to determine the safest fire and smoke damage restoration approach—then map what needs cleaning, sealing, or replacement.
HEPA Air Filtration
Air scrubbers and HEPA filtration help capture fine soot particles and reduce lingering smoke in the air while we work—supporting a cleaner, more controlled restoration environment.
Targeted Cleaning & Deodorizing
We use material-appropriate methods to remove soot without smearing, then apply deodorization strategies that address odor at the source—not just on the surface.
Documentation & Clearance Checks
We track progress with photos, notes, and site observations so repairs aren’t started too early. Call us first so we can document and help you navigate the claim.
Start With NDR — We’ll Document and Help You Navigate the Fire & Smoke Insurance Claim
Call us first. We document the fire and smoke damage, build a claim-ready file, and coordinate with your carrier and adjuster (when assigned) so the scope is clear and nothing important gets overlooked.
- We work with all major insurance carriers
- We document the loss from day one (photos, notes, and measurements)
- We communicate directly with the adjuster (when assigned)
- We help you understand what may be covered and what may be out-of-pocket—based on your policy and claim details
What We Need From You:
- Carrier name + policy number (if available)
- Any claim info you already have (if you’ve filed)
- A few safe photos before we arrive (only if conditions allow)
- For Any Emergency Call National Disaster Response, LLC • Free inspection • 24/7 dispatch • 1-hour response.
Frequently Asked Questions
Here are quick answers to the most common questions we hear on this service.
We’re available 24/7/365 and prioritize emergency dispatch. Response time depends on location and current conditions, but we aim to get a crew to you as quickly as possible—often within the hour.
Only re-enter after the fire department (or property authority) says it’s safe. Even then, watch for structural damage, lingering smoke, and utility hazards—limit time inside and avoid disturbing soot.
If it’s safe, turn off the HVAC to keep soot from traveling through vents. Shut off gas/electric only if you can do so safely—if anything looks damaged or you smell gas, leave the area and wait for professionals.
Avoid dry-wiping or scrubbing soot—it can smear and embed into surfaces. If you must do something, take photos, close doors to contain the area, and keep fans/HVAC off until filtration and containment are in place.
Odor control starts with removing soot residue and cleaning the materials that hold odor (drywall, insulation, fabrics, and contents). We use HEPA air filtration and targeted deodorization to address odor at the source—not just cover it up.
Sometimes. We assess surface types and how far soot and heat impact traveled, then recommend targeted removal where cleaning won’t be effective—so repairs are based on condition, not guesswork.
Yes—call us first so we can document and help you navigate the claim. We provide photos, notes, and clear scope documentation so you have organized information to share with your adjuster.
We isolate affected areas with containment, protect pathways, and use controlled airflow with filtration. This reduces cross-contamination while we clean and document what’s impacted.
Timing depends on the size of the loss, how far smoke traveled, and whether repairs are needed. After the initial assessment, we’ll outline the next steps and checkpoints—from cleaning through rebuild coordination.
We can coordinate repairs and rebuild after mitigation so the project stays consistent from cleanup to finish. If you already have a contractor, we can also hand off documentation and restoration notes to support a smooth transition.
The NDR Response Standard
Fire & Smoke Damage Restoration — What You Can Expect Every Time You Call NDR
After a fire, clear process matters. Our team follows a consistent, documented approach for fire and smoke damage restoration—serving Utah County and Salt Lake County.
Rapid Dispatch + Clear Next Steps
A prompt arrival, a smoke/soot assessment, and a simple plan for what happens first—so you’re not guessing.
Photo Documentation for Insurance
Call us first so we can document the loss and help you navigate the claim with clear photos, notes, and scope details.
Daily Progress Updates
Straightforward updates on what’s been cleaned, what’s next, and how the project is tracking day to day.
Soot + Odor Verification
Measured checks along the way—so cleaning and deodorization steps are verified before moving forward.
Clean, Protected Jobsite (Containment)
Controlled work zones and protection for unaffected areas to limit soot spread and keep the space organized.
Rebuild Coordination (When Needed)
When repairs are required, we coordinate next steps so restoration doesn’t stall after mitigation.
Start Here
Call NDR First for Fire & Smoke Damage Restoration Documentation
Before you call your insurance carrier, let us inspect and document the fire and smoke damage the right way. We capture photos, notes, and scope details so you have clear, organized information to help you navigate the claim.
What We Provide
- Photo documentation (before, during, and after)
- Soot/smoke condition notes + affected-area mapping
- Scope notes for affected materials/areas
- Adjuster-ready summary + communication support
What We Recommend You Keep
- Insurance carrier + policy number (if available)
- Photos you can safely take before we arrive
- When the fire happened / when you noticed smoke damage
- A basic list of impacted contents (if applicable)
If it’s safe, take a few photos and avoid disturbing soot—then call NDR. Hold off on cleanup or removal until documentation is captured.
- For Any Emergency Call National Disaster Response, LLC • Free inspection • 24/7 dispatch • 1-hour response.
Service Area
Serving Utah County & Salt Lake County
National Disaster Response currently provides service throughout Utah with priority coverage in Utah County and Salt Lake County. Additional areas may be available by request.
- Utah County priority dispatch
- Salt Lake County priority dispatch
- Surrounding areas by request
- 24/7 emergency response available
Common service areas include
- Salt Lake City
- West Valley City
- West Jordan
- Sandy
- South Jordan
- Herriman
- Millcreek
- Taylorsville
- Murray
- Draper
- Riverton
- Kearns
- Midvale
- Magna
- Cottonwood Heights
- Provo
- Lehi
- Orem
- Eagle Mountain
- Saratoga Springs
- Spanish Fork
- American Fork
- Pleasant Grove
- Springville
- Payson
- Highland
- Santaquin
- Bluffdale
- Vineyard
- Alpine
If you’re unsure whether you’re in our service area, call—we’ll confirm dispatch availability right away.
Explore More Services
More Ways We Can Help
Damage rarely stays isolated. If you’re dealing with multiple issues, our team can help
Water Damage Mitigation
Extraction, drying, dehumidification, and repair coordination.
Fire & Smoke Restoration
Cleanup, odor control, and restoration planning after a fire.
Mold Remediation
Containment, removal, and prevention-focused recommendations.
Rebuild & Reconstruction
From minor repairs to full rebuild coordination after mitigation.
Hoarder House Cleanouts
Cleanup, hauling, sanitizing, and property reset support.
Emergency Board-Up & Tarping
Immediate protection after storms, break-ins, or fire—boarding windows/doors and tarping roofs to prevent further damage until repairs begin.
Need Help Right Now?
Call National Disaster Response 24/7 for fast dispatch and a clear plan. We’ll help stabilize the situation and guide the next steps—mitigation through rebuild coordination when needed.
- 24/7 emergency response
- Clear next steps and documentation
- Utah County & Salt Lake County priority coverage
If you have an existing claim number, please have it available.